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Have Quality Concerns?
Please fill out the form below
Please fill out the information below and allow 1-3 business days for our representatives to address your concern.
Name
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Items You Are Returning
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Example: turkey full meal bulk, or salmon 4lb package
Reason for Return
(Required)
Pet won't eat / palatability
Quality Concern
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Describe Your Concerns in Detail
(Required)
Please let us know what's on your mind. Have a question for us? Ask away.
Date Stamp and Batch Number
(Required)
Bulk boxes - white date sticker and batch code# (black stamp) Packages - white sticker on BOTTOM of package If the box has been discarded please write the date purchased at retailer
Please Upload a Picture of the Items in Question
Max. file size: 32 MB.
What Retailer Did You Purchase From?
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Please specify name of store and location (if unsure, add address)
Have You Contacted the Retailer?
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